Kelkoo apologises to BAA for inaccurate survey of prices
News at Heathrow 06/09/2010
Delta Airlines to introduce more competition at Heathrow : 2010 : Heathrow runway use not changing, says Transport minister
Price-shopping site Kelkoo has apologised over inaccuracies in a recent study.
Kelkoo, a UK price-comparison web site, has apologised to British Airports Authority for inaccuracies in a recent online survey of pricing at airports across Europe. In the study, Kelkoo said Heathrow Airport offered shoppers the lowest savings over shopping in the domestic market out of all leading European airports in the study. At the time, BAA attacked the report, saying it was very disappointed with the findings of the study. BAA said the conclusions published in the report were incorrect and misleading. The airport operator slammed the survey as being based on inaccurate prices at both Heathrow and European airports, and that it employed a false exchange rate. Furthermore, the survey included products that were not for sale at Heathrow.
Kelkoo said the independent report had been carried out by the Centre for Retail Research (CRR) at the request of Kelkoo. Since then, Kelkoo has had the study reviewed. Kelkoo said the review had discovered that some data from the CRR report pertaining to the value of tax-free discounts on offer at Heathrow airport was not accurate. Kelkoo said it was impossible for it to know about these inaccuracies at the time it issued the report and Kelkoo had relied on the report in good faith. Kelkoo said in a statement that it now accepts that this led directly to Kelkoo issuing a press release that contained inaccurate statements and it has now withdrawn those statements. Kelkoo said it has apologised to BAA.
Delta Airlines to introduce more competition at Heathrow : 2010 : Heathrow runway use not changing, says Transport minister
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